This is the first time we took our automobile there for service for an a/c problem. I was very impressed with Kenny and Austin who were very knowledgeable, professional appearance, and they kept us informed as to what was going on and needed for the repair. Their office and their waiting room is very well kept and from what I could see, the work bays are very clean and well maintained. I would definitely recommend Bergman's for your automobile upkeep and repairs and I will continue to use them on my garage-kept, babied 2002 E430 Mercedes Benz. When I picked up my car, there was no sign of work being done on it, it was extremely clean and neat. As I said above, I baby this car and my engine compartment is as clean as the day it was new and they returned it that way to me. They are definitely 5 stars!